Assistance for Digitization of Business Processes and Adoption of eCommerce

In a move to strengthen digital transformation and expand market access for small businesses, the Department of Industries and Commerce, Government of Rajasthan, has introduced the “Assistance for Digitization of Business Processes and Adoption of eCommerce” under the Rajasthan MSME Policy 2024. The scheme, effective until 31st March 2029, is aimed at enhancing efficiency and competitiveness of MSMEs by supporting them in adopting modern technology and leveraging eCommerce platforms.

Objective of the Scheme

The scheme’s primary focus is to enable MSMEs to digitize their business processes through financial support for purchasing software and equipment such as POS systems, barcode scanners, and inventory management tools. Additionally, it encourages enterprises to integrate with eCommerce platforms, thereby unlocking new opportunities for growth, customer reach, and revenue generation.

Benefits for MSMEs

The scheme offers two key financial reimbursements:

1. Digitization Equipment Support – MSMEs can claim a one-time reimbursement of 75% of the cost incurred on purchasing digitization-related software and equipment, subject to a maximum of ₹50,000 per unit.

2. eCommerce Platform Support – MSMEs registering on an eCommerce platform after the policy notification are eligible for 75% reimbursement of platform fees, excluding shipping charges, with a maximum ceiling of ₹50,000 per enterprise.

Importantly, assistance is limited to one eCommerce platform per MSME and can be availed only once for each component.

Eligibility Criteria

To qualify for benefits, an applicant must:

• Be a registered Micro, Small, or Medium Enterprise located in Rajasthan.

• Hold a valid Udyam Registration Certificate.

• Have incurred digitization expenses or registered on an eCommerce platform after the notification of MSME Policy 2024.

• Be engaged in regular production activities.

Application Process

The application process is offline and managed through the District Industries & Commerce Centre (DICC):

1. Applicants must download Annexure 6.1 from the official portal, fill in details, and attach all required documents.

2. The application is then submitted to the General Manager, DICC, for evaluation.

3. After review by the District Level Task Force Committee (DLTFC), approval is granted and the reimbursement is disbursed directly to the enterprise’s bank account.

Required Documents

Applicants must provide Udyam Registration, invoices of digitization expenses with payment proofs, proof of eCommerce registration, incorporation documents, CA-certified expenditure details, and an undertaking on non-judicial stamp paper, among other documents.

Driving Digital Growth in Rajasthan

With this initiative, Rajasthan is empowering its MSMEs to adopt digital practices and embrace eCommerce as a strategic growth channel. By reducing costs associated with digitization and online marketplace participation, the government is fostering an ecosystem where small businesses can compete at par with larger players, both nationally and globally.